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Terms of Service

Welcome to xiaoronghandmade. By accessing or placing an order on our website, you agree to be bound by the following terms and conditions. Please read them carefully before making a purchase.

1. General These Terms of Service apply to all customers and visitors of our store. We reserve the right to update or modify these terms at any time without prior notice.

2. Custom Products All products offered in our store are custom-made based on your specific requirements. Once an order is placed and production has begun, modifications or cancellations may not be possible. Please ensure all customization details are correct before submitting your order.

3. Orders & Payment

• All orders are subject to acceptance and availability.
• We accept payment through the methods listed at checkout.
• Prices are listed in USD and are subject to change without notice.

4. Shipping

• We ship internationally. Estimated delivery times vary by destination.
• We are not responsible for delays caused by customs, postal services, or other factors beyond our control.

5. Refunds & Returns Due to the custom nature of our products, refunds and returns are only accepted in cases of product quality issues. Please refer to our Refund Policy for full details.

6. Intellectual Property All content on this website, including images, designs, and text, is the property of xiaoronghandmade and may not be reproduced without permission.

7. Limitation of Liability We shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or services.

8. Contact Us If you have any questions about these Terms of Service, please contact us:

• Email: hello@xiaoronghandmade.com
• WhatsApp: +8618874531862

Last updated: April 2026