Politique d’expédition

Shipping Policy

Thank you for shopping at xiaoronghandmade! Please read the following information regarding our shipping process.

1. Processing Time As all products are custom-made, orders typically require 10-15 business days for production and preparation after order confirmation. Processing time may vary depending on the complexity of the customization.

2. Shipping Methods & Estimated Delivery Time We offer international shipping. Estimated delivery times are as follows:

  • Asia: 7-15 business days
  • Europe & Americas: 10-20 business days
  • Other regions: 15-30 business days

The above timeframes are estimates only. Actual delivery times may vary depending on the destination, customs clearance, and local postal services.

3. Shipping Fees Shipping costs will be automatically calculated and displayed at checkout based on your destination. Free shipping promotions may be available for certain regions, as shown at checkout.

4. Order Tracking Once your order has been shipped, we will send a tracking number to your email address. You can use this number to track your package on the corresponding logistics platform.

5. Shipping Issues If you experience any of the following, please contact us immediately:

  • No tracking updates for an extended period
  • Package shows as delivered but has not been received
  • Package was damaged during transit

6. Contact Us For any shipping-related inquiries, please reach out to us:

  • Email: hello@xiaoronghandmade.com
  • WhatsApp: +8618874531862

We will respond within 1-3 business days.

Last updated: April 2026